Humanify It

Salon Kit

Your Salon Kit: replying to reviews and messages

Three tools for the job, what they'd cost you each month, and the guides that go with them.

A starting kit

This is the kit for the answers below. Get fitted to tailor it to your business.

  • Team: Just me
  • Bookings or payments now: Phone, paper or DMs
  • Already using: none of the ones we asked about
  • Budget for new tools: Up to £50
  • New apps: Happy with apps

Your three tools

  1. New for you

    ChatGPT (Free) (opens in a new tab)

    Drafts replies to reviews and messages in your voice, for you to check before posting.

    Free (checked 20 Oct 2026)

  2. New for you

    Google Business Profile (opens in a new tab)

    Free listing on Google Maps and Search, where your Google reviews appear and where you reply to them.

    Free (checked 20 Oct 2026)

  3. New for you

    Canva (Free) (opens in a new tab)

    For turning a kind review into a post, with the customer's permission.

    Free (checked 20 Oct 2026)

New spend per month: £0 (nothing new to pay for)

Kit total, including what you already pay: £0 a month

Prices are per month, as each vendor quotes them. Most are before VAT, and we've marked ‘+ VAT’ where the vendor says so. Card fees are extra wherever you take payments. ‘approx.’ means the figure was converted from dollars or euros, or taken from a guide rather than the vendor's own UK page, so check it before you buy. Prices checked on 20 Oct 2026.

Your guides

The full Salon Kit

We're putting together the full Salon Kit: all three salon guides, the ‘same settings in other apps’ sections, more ready-to-paste prompts and a one-page chart of which app fits you. It isn't ready yet.

Other salon kits: no-shows and late cancellations or social posts. See every salon tool in the directory.