Café Kit
Your Café Kit: replying to reviews
Three tools for the job, what they'd cost you each month, and the guides that go with them.
A starting kit
This is the kit for the answers below. Get fitted to tailor it to your business.
- Team: Just me
- Bookings or payments now: Card reader or cash only
- Already using: none of the ones we asked about
- Budget for new tools: Up to £50
- New apps: Happy with apps
Your three tools
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New for you
ChatGPT (Free) (opens in a new tab)
Drafts replies to reviews and messages in your voice, for you to check before posting.
Free (checked 20 Oct 2026)
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New for you
Google Business Profile (opens in a new tab)
Free listing on Google Maps and Search, where your Google reviews appear and where you reply to them.
Free (checked 20 Oct 2026)
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New for you
Canva (Free) (opens in a new tab)
For turning a kind review into a post, with the customer's permission.
Free (checked 20 Oct 2026)
New spend per month: £0 (nothing new to pay for)
Kit total, including what you already pay: £0 a month
Prices are per month, as each vendor quotes them. Most are before VAT, and we've marked ‘+ VAT’ where the vendor says so. Card fees are extra wherever you take payments. ‘approx.’ means the figure was converted from dollars or euros, or taken from a guide rather than the vendor's own UK page, so check it before you buy. Prices checked on 20 Oct 2026.
Your guides
The full Café Kit
We're putting together the full Café Kit: all three café guides, the ‘same settings in other apps’ sections, more ready-to-paste prompts and a one-page chart of which app fits you. It isn't ready yet.
Other café kits: social posts and specials boards or stock, ordering and waste. See every café tool in the directory.